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AXIOMTEK > Support
Support
eService System
 

AXIOMTEK's eService System could provide you technical support and product knowledge. Please click eService Online below for answers to your questions.

In our eService Online, you may find:

  • Driver
  • Utility
  • BIOS
  • Firmware
  • EOS (Embedded OS)
  • Certified Reports (DVT, CE, FCC etc).
  • User's Manual
  • Datasheet
  • FAQ
eService Online

If you have any question, please e-mail to info@axiomtek.com.tw.


eRMA System
 

Now you can access AXIOMTEK's eRMA to gain the most updated information of repair and print test report directly. All RMA tracking information is available to view online. This is simple to use and is available 24 hours a day and 7 days a week.

eRMA Online

You may also contact RMA by sending your email to rma@axiomtek.com.tw .

 

RoHS Policy
 

AXIOMTEK commits to produce green (RoHS Compliant) products before July 2006 in accordance with the ISO14001 environment management system standard. To comply with RoHS, AXIOMTEK endeavor to restrict the use of Lead (Pb), Cadmium (Cd), Mercury(Hg), Hexavalent chromium (Cr6+), Polybrominated biphenyls (PBB), and Polybrominated diphenyl ethers (PBDE).

Phases:

1. Team Set up & Survey: 10/1/2003 ~ 8/10/2004
2. Engineering Sample Run: 8/15/2004 ~ 2/28/2005
3. Trial Run: 3/1/2005 ~ 6/30/2005
4. Pilot Run: 7/1/2005 ~ 9/30/2005
5. Mass Production: 10/1/2005 or later

AXIOMTEK will continue to work closely together with vendors/ suppliers to reduce hazardous substances in manufacturing process and components. For a more detailed schedule of when these plans will take effect, please click Green Product Policy below.

Green Product Policy

 

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